MONEY BACK GUARANTEE
We promise your money back if the item you received is not as described, or if your item is not delivered. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.Terms & Conditions
1. Contact Our Customer Support Team via Email or Phone
2. Apply for Refund If you can’t come to an amicable agreement after contacting the support, simply let us about your order within 7 days following the delivery of your order.
3. Get Money Back in 7 Days. Go to your order history and select the item. Discuss the issue with our customer support team and see possible solutions. If you can’t come to an amicable agreement after contacting us, simply let us know within 7 days following the delivery of your order
With our Return service, you can return the item for any reason, as long as they are unused, unwashed and in their original condition – complete with the original packaging, tags, etc. It’s easy and fast:
•You could return items locally and easily: Get the return code or the return label from your logistics company for the return address we provide, Go to the designated logistics company’s service point to complete the return and wait for the local warehouse to receive your returned parcel.
• Remember to select ‘Return Goods” while sending the email.
• Refund will be made to you once we confirm receipt of your returned parcel which meet the conditions for reimbursement.
• Items will be processed at a local warehouse
Return Shipment Fee
• All return shipment fee will be bared by the customer who is returning the parcel to the designated local return address.